ANDREA’S ANGELS WEBSITE TERMS OF USE

Last updated: 7.7.2026

Andrea’s Angels, Inc., together with its applicable affiliates and related entities, as applicable (collectively, “Andrea’s Angels,” “we,” “our,” or “us”), makes available the website located at https://andreasangelsinc.com/ and any pages, features, content, tools, forms, resources, media, blogs, career pages, service-inquiry pages, home-care application pages, contact pages, testimonial pages, social-media links, payment or insurance information pages, and related online features that link to or reference these Terms of Use (collectively, the “Site”).

IMPORTANT SERVICE AND EMERGENCY NOTICE: THE SITE IS NOT FOR MEDICAL EMERGENCIES, URGENT MEDICAL NEEDS, CAREGIVER EMERGENCIES, OR IMMEDIATE SAFETY NEEDS. IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, CALL 911 OR GO TO THE NEAREST EMERGENCY ROOM IMMEDIATELY. IF YOU OR ANOTHER PERSON IS IN IMMEDIATE DANGER, CALL 911 OR CONTACT APPROPRIATE EMERGENCY SERVICES. DO NOT USE THE SITE, ANY FORM, EMAIL, TEXT MESSAGE, OR OTHER NON-EMERGENCY COMMUNICATION CHANNEL TO SEEK EMERGENCY CARE OR IMMEDIATE ASSISTANCE.

PLEASE READ THESE TERMS OF USE (THESE “TERMS”) CAREFULLY. BY ACCESSING OR USING THE SITE, SUBMITTING INFORMATION THROUGH THE SITE, REQUESTING INFORMATION OR CONTACT, CLICKING TO INDICATE ACCEPTANCE, APPLYING FOR SERVICES OR EMPLOYMENT THROUGH THE SITE, OR OTHERWISE MANIFESTING ASSENT TO THESE TERMS, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT ACCESS OR USE THE SITE.

These Terms apply only to the Site. Separate websites, portals, mobile applications, client service agreements, care plans, authorizations, Medicaid or payer documents, case-management communications, employment onboarding documents, employee portals, social media pages, promotions, or other services operated by Andrea’s Angels or third parties may be subject to separate terms, consents, notices, privacy policies, or other requirements. If there is a conflict between these Terms and any additional terms that expressly apply to a particular feature, page, service, care relationship, employment relationship, platform, or agreement, the additional terms will control solely with respect to that feature, page, service, care relationship, employment relationship, platform, or agreement.

1. ELIGIBILITY, SCOPE, AND COMMUNICATIONS

1.1. Acceptance and Authority. You may use the Site only if you can form a binding contract with Andrea’s Angels or if your parent or legal guardian has reviewed and agreed to these Terms on your behalf. If you access or use the Site on behalf of a company, healthcare provider, case manager, caregiver, client, patient, family member, applicant, organization, or other legal entity or person, you represent that you have authority to do so and to provide any information that you submit through the Site, and “you” includes that entity or person to the extent applicable.

1.2. Children and Vulnerable Persons. The Site is intended for a general audience and is not directed to children. If you are under the age of majority in your place of residence, you may use the Site only with the consent and supervision of a parent or legal guardian. You may not submit personal information, health-related information, disability-related information, caregiver information, or information about another person through the Site unless you have the legal right to do so or have obtained any legally required consent or authorization.

1.3. Informational Home Care Site. The Site may include information about Andrea’s Angels, home care, personal care, homemaker services, respite care, relative care, In-Home Support Services (IHSS), Home and Community-Based Services (HCBS), Independent Living Skills Training (ILST), Transition Coordination Services (TCS), brain injury services, service areas, payment options, Health First Colorado or Medicaid-related topics, private-pay options, careers, blogs, testimonials, contact options, and related services and activities. Unless expressly stated otherwise, the Site is not itself an emergency service, hospital, skilled nursing facility, insurance product, Medicaid agency, securities platform, employment offer, professional advice service, eligibility determination, coverage determination, care plan, or final service authorization.

1.4. Separate Care, Payment, Employment, and Privacy Documents. Home care, brain injury, IHSS, HCBS, ILST, TCS, personal care, homemaker, respite, relative-care, employment, billing, payment, insurance, Medicaid, eligibility, client intake, case-management, and privacy processes may be subject to separate agreements, consents, authorizations, care plans, service documents, employment documents, financial responsibility terms, notices of privacy practices, privacy policies, or other documentation. Those materials may establish important rights, responsibilities, limitations, and obligations in addition to these Terms.

1.5. Electronic Communications and Marketing Consent. By submitting a form, sending an inquiry, requesting contact, providing a phone number or email address, applying for services, applying for employment, subscribing to marketing communications, submitting a testimonial, or otherwise communicating with us through the Site, you consent to receive electronic communications from us, including responses to your inquiry and other administrative, transactional, service-related, intake, eligibility, billing, employment, scheduling, care-coordination, or support communications. If you provide a telephone number and consent to receive calls or text messages, you authorize Andrea’s Angels and its service providers to contact you at that number, including by text message and, where permitted, automated technology, for the purposes described at the time of consent or otherwise permitted by law. Message and data rates may apply. Marketing communications will be sent only where permitted by applicable law and may be subject to your communication preferences and unsubscribe or opt-out rights.

2. ACCESS TO AND USE OF THE SITE

2.1. Access to the Site. Access to public portions of the Site is generally provided free of charge. Certain pages, resources, forms, service-inquiry features, home-care application features, career pages, blogs, contact features, testimonial features, payment-information pages, or other online features may be available only in particular locations, languages, service areas, eligibility categories, or formats, or may redirect to third-party websites or services that are not governed by these Terms.

2.2. Forms and Interactive Features. The Site may offer or link to features that allow you to submit information, request contact, apply for services, apply for employment, subscribe to updates, provide information about a client, patient, caregiver, family member, or applicant, or otherwise interact with Andrea’s Angels or third parties. If any feature requires registration, credentials, or submission of information, you agree to provide accurate, current, and complete information; maintain the security of any credentials; promptly update information as necessary; and notify us if you suspect unauthorized access or misuse.

2.3. Limited License. Subject to your compliance with these Terms, Andrea’s Angels grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable right to access and use the Site for your personal, informational, non-commercial use or for legitimate business, care-coordination, family-care, referral, employment, or applicant purposes consistent with these Terms. No rights are granted except as expressly stated in these Terms.

2.4. Site Changes and Availability. We may update, modify, suspend, discontinue, restrict, or remove any part of the Site at any time without notice. We do not guarantee that the Site or any content will be available, uninterrupted, secure, accurate, complete, current, or error-free. The Site may be unavailable due to maintenance, updates, technical issues, security issues, internet failures, acts of third parties, or circumstances outside our reasonable control.

2.5. Suspension and Termination. We may suspend or terminate your access to the Site or any feature if we believe you have violated these Terms, violated applicable law, created risk for Andrea’s Angels or others, interfered with the Site, submitted inaccurate or inappropriate information, or engaged in fraudulent, abusive, or unauthorized activity. You may stop using the Site at any time.

2.6. Prohibited Conduct. You may not: (a) use the Site for any unlawful, fraudulent, deceptive, harmful, infringing, abusive, harassing, or unauthorized purpose; (b) copy, modify, adapt, translate, create derivative works from, reverse engineer, decompile, disassemble, or otherwise attempt to derive source code or non-public technology from the Site, except to the extent such restriction is prohibited by applicable law; (c) use any robot, spider, scraper, crawler, data-mining tool, artificial intelligence training tool, or other automated or manual process to access, harvest, index, copy, monitor, or compile content from the Site except as permitted by publicly available search-engine indexing instructions or our express written authorization; (d) interfere with, disrupt, damage, overload, impair, or circumvent the Site, its security, or any server or network connected to the Site; (e) introduce viruses, malware, worms, Trojan horses, back doors, logic bombs, or other harmful code; (f) impersonate any person or entity or misrepresent your affiliation, identity, credentials, professional qualifications, caregiver status, applicant status, authorization, or authority; (g) access or attempt to access non-public areas, accounts, systems, data, or materials without authorization; (h) remove, obscure, or alter copyright, trademark, proprietary-rights, or legal notices; (i) frame, mirror, deep link, or otherwise make available the Site or any content in a manner that suggests sponsorship, endorsement, or affiliation without our written permission; (j) use the Site or Andrea’s Angels content to develop, train, improve, or benchmark a competing product or service without authorization; or (k) otherwise use the Site in a manner inconsistent with these Terms or applicable law.

3. SERVICE, CARE, PAYMENT, AND EMERGENCY DISCLAIMERS

3.1. No Emergency or Immediate-Care Use. The Site is not intended for emergency, urgent, or time-sensitive communications. We do not guarantee that forms, emails, messages, or other communications submitted through the Site will be reviewed within any particular time. If you need emergency medical care, call 911 or go to the nearest emergency room. If a client, caregiver, applicant, or other person has an immediate safety concern, contact 911 or other appropriate emergency services.

3.2. No Care Relationship Created by Site Use. Your use of the Site, submission of information, receipt of an automated response, or communication with Andrea’s Angels through the Site does not by itself create a client relationship, caregiver relationship, healthcare provider relationship, employment relationship, agency relationship, fiduciary relationship, or other professional relationship with Andrea’s Angels. Any such relationship will be established only through separate agreements, consents, care plans, onboarding documents, or other documentation required by Andrea’s Angels and applicable law.

3.3. No Eligibility, Coverage, Authorization, or Care-Plan Determination. Information on the Site about Health First Colorado, Medicaid, HCBS, IHSS, waivers, private pay, vouchers, payment options, service categories, caregiver qualifications, or program benefits is general information only. It does not determine eligibility, coverage, reimbursement, authorization, service hours, caregiver pay, care-plan requirements, or whether a particular service is appropriate, available, or payable for any person. Eligibility, coverage, authorization, payment, and service decisions may depend on case-manager assessments, payer rules, government program requirements, physician or healthcare-provider documentation, care plans, availability, and other factors.

3.4. Communications Are Not a Substitute for Direct Care Coordination. You should not rely on Site communications as a substitute for direct communication with your case manager, healthcare provider, caregiver, emergency contact, payer, or Andrea’s Angels care team through established channels. We may be unable to respond to incomplete, inaccurate, unauthorized, inappropriate, or urgent submissions. Submitting a form does not guarantee that services will be provided, an applicant will be hired, a caregiver will be assigned, a referral will be accepted, or a requested timeline will be met.

3.5. Services, Locations, and Availability. Services described on the Site may vary by location, service area, client need, caregiver availability, staffing, payer rules, plan requirements, authorization, documentation, licensure, and applicable law. We may add, modify, limit, suspend, or discontinue services, programs, locations, staffing options, application workflows, or online features at any time. References to locations, counties, service areas, bilingual support, trained employees, years of service, clients served, or similar information are general informational statements and may change over time.

3.6. Careers and Employment Information. Career pages, job descriptions, application forms, qualifications, schedules, benefits, compensation references, and similar employment-related content are provided for informational purposes only and do not constitute an offer of employment or guarantee of interview, hiring, assignment, hours, compensation, benefits, or continued employment. Employment decisions may require separate applications, background checks, reference checks, credential verification, training, onboarding, authorization to work, and other steps required by Andrea’s Angels and applicable law.

4. ANDREA’S ANGELS CONTENT, INTELLECTUAL PROPERTY, AND SITE INFORMATION

4.1. Andrea’s Angels Materials. The Site and all information, data, text, photographs, videos, graphics, illustrations, logos, icons, trademarks, service marks, trade names, audio, scripts, designs, layouts, interfaces, software, databases, files, downloads, reports, documents, pages, features, reviews, testimonials, and other content or materials made available on or through the Site (collectively, “Andrea’s Angels Materials”) are owned by Andrea’s Angels, its affiliates, or its licensors and are protected by intellectual property and other laws.

4.2. Trademarks. The names, logos, slogans, service names, trade names, and trade dress of Andrea’s Angels and its affiliates, including ANDREA’S ANGELS and other marks displayed on the Site, are trademarks or other proprietary identifiers of Andrea’s Angels, its affiliates, or their respective owners. You may not use or reproduce any Andrea’s Angels name, logo, trademark, or other proprietary identifier without Andrea’s Angels’ prior written authorization, except as permitted by applicable law.

4.3. No Transfer of Ownership. Except for the limited license in Section 2.3, nothing in these Terms transfers or grants to you any right, title, or interest in or to the Site, Andrea’s Angels Materials, Andrea’s Angels trademarks, or any related intellectual property rights. All rights not expressly granted are reserved by Andrea’s Angels and its licensors.

4.4. Permitted Informational Use. You may view Site pages and download or print reasonable copies of publicly available Andrea’s Angels Materials solely for personal, informational, non-commercial use or legitimate internal business, family-care, referral, care-coordination, or applicant reference, provided that you do not remove proprietary notices, modify the materials, imply Andrea’s Angels’ endorsement, or use the materials in a misleading, unlawful, or competitive manner. Any other reproduction, distribution, public display, public performance, adaptation, republication, or commercial use requires Andrea’s Angels’ prior written authorization.

4.5. Service and Program Information. The Site may describe Andrea’s Angels’ business, mission, service areas, home care, personal care, homemaker services, respite care, relative care, IHSS, HCBS, ILST, TCS, brain injury services, payment options, Medicaid-related topics, private-pay options, careers, caregiver qualifications, testimonials, blog content, locations, history, and other topics. Such information is provided for general informational purposes only, may vary by location, client, payer, program, authorization, care plan, caregiver, applicant, and over time, and may change without notice. Before making healthcare, caregiving, service, insurance, payment, employment, or other decisions, you should consult qualified professionals and review all applicable clinical, care, employment, payer, consent, authorization, and service documentation.

4.6. No Professional Advice. Except for services actually provided to you by qualified professionals in an established client, care, or employment relationship and subject to applicable agreements, care plans, consents, and policies, content on the Site is not medical, nursing, mental health, disability, nutritional, legal, tax, financial, insurance, employment, or other professional advice. You should not rely on Site content as a substitute for advice, diagnosis, treatment, assessment, care planning, case-management guidance, payer determinations, employment advice, or judgment of qualified professionals or for your own independent evaluation.

4.7. Testimonials, Reviews, Metrics, and Examples. Testimonials, reviews, ratings, client stories, caregiver stories, examples, awards, affiliations, metrics, statistics, years of service, clients served, employees trained, and similar content displayed on the Site are provided for informational purposes only, may reflect individual experiences, may not be representative, and do not guarantee similar outcomes, service availability, client satisfaction, caregiver availability, eligibility, reduced costs, clinical results, coverage, payment, hiring, or future performance.

5. USER SUBMISSIONS, FEEDBACK, TESTIMONIALS, AND THIRD-PARTY MATERIALS

5.1. User Submissions. The Site may allow you to submit inquiries, comments, requests, contact information, client information, patient information, caregiver information, family-member information, eligibility information, insurance-related information, payment-related information, employment information, application information, files, testimonials, reviews, feedback, or other content (collectively, “User Submissions”). You retain any rights you have in your User Submissions, subject to the rights granted to Andrea’s Angels in these Terms and any separate terms, consents, authorizations, or notices that apply to the relevant feature or platform.

5.2. Responsibility for User Submissions. You are solely responsible for your User Submissions and represent that you have all rights, permissions, authorizations, and consents necessary to submit them and to grant the rights described in these Terms. You may not submit any User Submission that is unlawful, false, misleading, defamatory, obscene, harassing, abusive, threatening, discriminatory, hateful, infringing, confidential without authorization, invasive of privacy, harmful to minors, clinically urgent, safety-critical, or otherwise objectionable, or that contains malware or other harmful code.

5.3. License to User Submissions. By submitting User Submissions, you grant Andrea’s Angels and its affiliates a worldwide, non-exclusive, transferable, sublicensable, royalty-free license to use, reproduce, modify, adapt, translate, publish, display, distribute, store, transmit, analyze, and otherwise process the User Submissions for the purposes of operating, securing, improving, and administering the Site; responding to your inquiry; evaluating requests; processing service inquiries; processing employment applications; coordinating communications; evaluating eligibility; maintaining records; enforcing rights; complying with law; and carrying out other lawful business, care-operations, employment, or service-related purposes, subject to applicable privacy, healthcare, employment, and data-protection laws and any separate terms, consents, authorizations, or notices that apply.

5.4. Feedback. If you submit ideas, suggestions, comments, proposals, or other feedback about Andrea’s Angels, the Site, services, content, application processes, initiatives, or business activities (collectively, “Feedback”), you agree that Andrea’s Angels may use Feedback without restriction, attribution, or compensation to you, provided that Andrea’s Angels’ use of personal information remains subject to applicable privacy, healthcare, employment, and data-protection laws.

5.5. Testimonials and Reviews. If you submit a testimonial, review, endorsement, story, rating, or similar content, you authorize Andrea’s Angels to use, reproduce, publish, display, distribute, and otherwise use that content and your submitted name, likeness, voice, credentials, location, service category, relationship to Andrea’s Angels, or other submitted information in connection with the Site, marketing, and related business purposes, subject to any consent, privacy, healthcare, or endorsement requirements that apply. You may contact us using the contact information below to request that we update or remove a testimonial, but we may retain copies as required or permitted by law.

5.6. No Obligation to Monitor. We may, but are not obligated to, review, monitor, edit, reject, remove, or refuse User Submissions or other content submitted through the Site at any time and for any reason, including if we believe the content violates these Terms, applicable law, or the rights or interests of Andrea’s Angels or any third party.

5.7. Third-Party Materials and Links. The Site may include links to, integrations with, or content from third-party websites, social media platforms, embedded tools, maps, videos, review platforms, job platforms, government agency resources, Medicaid or payer resources, case-management resources, analytics providers, hosting providers, form providers, payment tools, referral systems, or other resources (collectively, “Third-Party Materials”). Third-Party Materials are provided for convenience only. Andrea’s Angels does not control and is not responsible for Third-Party Materials, their content, availability, security, accuracy, practices, or policies. Your use of Third-Party Materials is at your own risk and may be governed by separate terms, consents, and policies.

6. PRIVACY, COOKIES, AND DATA PROTECTION

6.1. Privacy Policy and Privacy Notices. Andrea’s Angels’ collection, use, disclosure, retention, and protection of personal information in connection with the Site is described in the privacy policy and any other applicable privacy notices posted on or linked from the Site. Please review those notices carefully.

6.2. Cookies and Similar Technologies. The Site may use cookies, tags, pixels, local storage, analytics tools, consent-management tools, and similar technologies. Where required by applicable law, Andrea’s Angels will request consent or provide choices regarding non-essential cookies or similar technologies. Your choices may affect the functionality or personalization of the Site.

6.3. Health, Disability, and Sensitive Information. Certain information collected, created, received, maintained, or transmitted in connection with home care, healthcare, disability support, Medicaid, payment, employment, or related services may be subject to the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations (“HIPAA”), state healthcare privacy laws, employment laws, consumer-protection laws, or other privacy and data-protection requirements. To the extent a separate notice of privacy practices, authorization, consent, service agreement, employment notice, business associate agreement, or other privacy document applies, that document will govern the use and disclosure of protected or regulated information to the extent required by applicable law. Not all information submitted through or collected by the Site is necessarily protected health information under HIPAA.

6.4. International Access. The Site is hosted in the United States and is intended for users located in the United States. If you access the Site from outside the United States, you are responsible for complying with local laws that apply to your access and use. Andrea’s Angels does not represent that the Site, Andrea’s Angels Materials, or services described on the Site are appropriate or available in every jurisdiction.

7. REPRESENTATIONS

7.1. Your Representations. You represent and warrant that: (a) you have the right, authority, and capacity to agree to these Terms; (b) the information you provide to Andrea’s Angels is truthful, accurate, current, and complete; (c) you will comply with these Terms and all applicable laws; (d) your access to and use of the Site will not violate any contract, legal obligation, professional obligation, payer requirement, patient or client authorization, employment obligation, or third-party right; (e) you will not use the Site to obtain unauthorized access to any system, data, account, or content; and (f) you will not use the Site or Andrea’s Angels Materials in a manner that infringes, misappropriates, or otherwise violates any intellectual property, privacy, publicity, confidentiality, healthcare, employment, or other rights of Andrea’s Angels or any third party.

7.2. Submission Representations. If you provide User Submissions or Feedback, you further represent and warrant that: (a) you own or otherwise have sufficient rights to provide the User Submissions or Feedback; (b) you have obtained all necessary consents, authorizations, and permissions; (c) the User Submissions or Feedback are accurate to the best of your knowledge and are not misleading; and (d) Andrea’s Angels’ receipt and permitted use of the User Submissions or Feedback will not violate applicable law or the rights of any third party.

7.3. Information About Others. If you submit information about a client, patient, family member, caregiver, healthcare provider, case manager, employee, applicant, organization, or any other person or entity, you represent that you are authorized to provide that information and that your submission complies with all applicable privacy, healthcare, consumer-protection, employment, communications, and data-protection laws.

8. DISCLAIMERS OF WARRANTY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SITE AND ANDREA’S ANGELS MATERIALS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, AVAILABILITY, SECURITY, RELIABILITY, OR ERROR-FREE OPERATION.

WITHOUT LIMITING THE FOREGOING, ANDREA’S ANGELS DOES NOT WARRANT THAT THE SITE OR ANDREA’S ANGELS MATERIALS WILL MEET YOUR REQUIREMENTS; THAT THE SITE WILL BE AVAILABLE, UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; THAT THE SITE OR ANY SERVER IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR THAT ANY INFORMATION OBTAINED THROUGH THE SITE WILL BE ACCURATE, COMPLETE, CURRENT, RELIABLE, APPROPRIATE FOR ANY PARTICULAR PERSON, OR SUITABLE FOR ANY PARTICULAR PURPOSE. ANY CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE SITE IS OBTAINED AT YOUR OWN RISK.

ANDREA’S ANGELS DOES NOT WARRANT THAT ANY HOME CARE, BRAIN INJURY, IHSS, HCBS, ILST, TCS, PERSONAL CARE, HOMEMAKER, RESPITE, RELATIVE CARE, CAREGIVER, PAYMENT, MEDICAID, ELIGIBILITY, CARE-COORDINATION, APPLICATION, EMPLOYMENT, COMMUNICATION, OR OTHER INFORMATION DESCRIBED ON OR ACCESSIBLE THROUGH THE SITE WILL BE AVAILABLE, ERROR-FREE, APPROPRIATE FOR YOU, COVERED BY ANY PAYER, OR SUFFICIENT FOR ANY CARE, SAFETY, EMPLOYMENT, OR PAYMENT PURPOSE. NOTHING IN THESE TERMS EXCLUDES, RESTRICTS, OR MODIFIES ANY WARRANTY, GUARANTEE, CONDITION, RIGHT, OR REMEDY THAT CANNOT BE EXCLUDED, RESTRICTED, OR MODIFIED UNDER APPLICABLE LAW. WHERE SUCH RIGHTS APPLY, ALL DISCLAIMERS IN THESE TERMS ARE SUBJECT TO THOSE RIGHTS.

9. INDEMNITY AND LIMITATION OF LIABILITY

9.1. Indemnity. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE TO DEFEND, INDEMNIFY, AND HOLD HARMLESS ANDREA’S ANGELS, ITS AFFILIATES, RELATED PROFESSIONAL ENTITIES, AND EACH OF THEIR RESPECTIVE DIRECTORS, OFFICERS, MANAGERS, MEMBERS, EMPLOYEES, CAREGIVERS, CLINICIANS, AGENTS, REPRESENTATIVES, CONTRACTORS, SERVICE PROVIDERS, LICENSORS, SUCCESSORS, AND ASSIGNS FROM AND AGAINST ANY CLAIMS, LIABILITIES, DAMAGES, LOSSES, COSTS, AND EXPENSES, INCLUDING REASONABLE ATTORNEYS’ FEES, ARISING OUT OF OR RELATING TO: (A) YOUR ACCESS TO OR USE OF THE SITE; (B) YOUR USER SUBMISSIONS OR FEEDBACK; (C) YOUR VIOLATION OF THESE TERMS; (D) YOUR VIOLATION OF APPLICABLE LAW OR THIRD-PARTY RIGHTS; (E) YOUR REFERRAL, SUBMISSION, OR DISCLOSURE OF INFORMATION ABOUT ANOTHER PERSON WITHOUT PROPER AUTHORITY; OR (F) YOUR NEGLIGENCE, WILLFUL MISCONDUCT, FRAUD, OR MISREPRESENTATION.

9.2. Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ANDREA’S ANGELS AND ITS AFFILIATES, RELATED PROFESSIONAL ENTITIES, AND EACH OF THEIR RESPECTIVE DIRECTORS, OFFICERS, MANAGERS, MEMBERS, EMPLOYEES, CAREGIVERS, CLINICIANS, AGENTS, REPRESENTATIVES, CONTRACTORS, SERVICE PROVIDERS, LICENSORS, SUCCESSORS, AND ASSIGNS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR SIMILAR DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, PROGRAMS, BUSINESS, OPPORTUNITY, EMPLOYMENT, CARE, SERVICES, PAYMENT, BENEFITS, OR OTHER INTANGIBLE LOSS, ARISING OUT OF OR RELATING TO THE SITE, ANDREA’S ANGELS MATERIALS, THIRD-PARTY MATERIALS, USER SUBMISSIONS, OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9.3. Liability Cap. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ANDREA’S ANGELS’ TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SITE, ANDREA’S ANGELS MATERIALS, THIRD-PARTY MATERIALS, USER SUBMISSIONS, OR THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100) OR, IF GREATER, THE MINIMUM AMOUNT THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW. IF YOU ARE DISSATISFIED WITH THE SITE OR THESE TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

9.4. Mandatory Law. NOTHING IN THESE TERMS LIMITS OR EXCLUDES LIABILITY TO THE EXTENT SUCH LIMITATION OR EXCLUSION IS PROHIBITED BY APPLICABLE LAW, INCLUDING LIABILITY FOR FRAUD, WILLFUL MISCONDUCT, GROSS NEGLIGENCE WHERE NOT LIMITABLE, OR ANY OTHER LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED.

10. GOVERNING LAW AND DISPUTE RESOLUTION

10.1. Governing Law. Except to the extent mandatory law provides otherwise, these Terms and any dispute, claim, or controversy arising out of or relating to the Site, Andrea’s Angels Materials, User Submissions, or these Terms will be governed by and construed in accordance with the laws of the State of Colorado, without regard to conflict-of-law rules that would require application of another jurisdiction’s laws.

10.2. Courts. Except to the extent applicable mandatory law gives you the right to bring proceedings in another forum, any dispute arising out of or relating to the Site or these Terms will be submitted to the competent state or federal courts located in the State of Colorado. You and Andrea’s Angels each retain the right to seek injunctive or other equitable relief in any court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, unauthorized use, unauthorized disclosure, data-security harm, or violation of intellectual property rights, confidentiality rights, privacy rights, healthcare information rights, employment rights, or other rights.

10.3. Consumer Rights. If you are a consumer, nothing in these Terms deprives you of the protection of mandatory provisions of the law of the jurisdiction where you reside or any non-waivable rights to which you are entitled under applicable law.

10.4 Class, Collective, Representative, and Consolidated Action Waiver; Time Limitation on Claims. To the maximum extent permitted by applicable law, you and Andrea’s Angels agree that any dispute, claim, or cause of action arising out of or relating to the Site, these Terms, Andrea’s Angels Materials, Third-Party Materials, User Submissions, communications with Andrea’s Angels, or your access to or use of the Site must be brought only on an individual basis. You and Andrea’s Angels each waive any right to bring, maintain, participate in, or receive relief from any class, collective, consolidated, representative, private attorney general, mass, or multi-plaintiff action, lawsuit, arbitration, or proceeding, whether as a named plaintiff, class member, collective member, representative, private attorney general, or otherwise. No court or other tribunal may consolidate more than one person’s claims, preside over any form of class, collective, consolidated, representative, private attorney general, mass, or multi-plaintiff proceeding, or award relief on behalf of any person or entity other than the individual party seeking relief, except to the extent such restriction is prohibited by applicable law.

To the maximum extent permitted by applicable law, any dispute, claim, or cause of action arising out of or relating to the Site, these Terms, Andrea’s Angels Materials, Third-Party Materials, User Submissions, communications with Andrea’s Angels, or your access to or use of the Site must be filed within one year after the claim or cause of action accrues; otherwise, the claim or cause of action is permanently barred. This one-year limitation period applies regardless of the form of action and applies to all claims, whether based in contract, tort, statute, equity, common law, or any other legal theory, except to the extent a longer limitation period is required by non-waivable applicable law.

If any portion of this Section is found to be invalid, illegal, or unenforceable as to a particular claim or request for relief, that portion will be enforced to the maximum extent permitted by applicable law and severed only to the extent necessary, and the remaining portions of this Section will remain in full force and effect.

11. MISCELLANEOUS

11.1. Changes to these Terms. We may revise these Terms from time to time by posting an updated version on the Site or by providing other notice as required by applicable law. Unless otherwise stated in the updated Terms, changes apply when posted and do not apply retroactively to events that occurred before the changes. Your continued use of the Site after updated Terms are posted constitutes your acceptance of the updated Terms to the extent permitted by applicable law.

11.2. Entire Agreement. These Terms, together with any policies and additional terms expressly incorporated by reference or posted on the Site, constitute the entire agreement between you and Andrea’s Angels regarding the Site and supersede all prior or contemporaneous understandings regarding the Site.

11.3. Waiver and Severability. Andrea’s Angels’ failure to enforce any provision of these Terms is not a waiver of its right to do so later. If any provision of these Terms is held invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect, and the invalid, illegal, or unenforceable provision will be modified or severed to the minimum extent necessary to make these Terms valid and enforceable.

11.4. Assignment. You may not assign, transfer, or delegate your rights or obligations under these Terms without Andrea’s Angels’ prior written consent. Any attempted assignment, transfer, or delegation without such consent is void. Andrea’s Angels may assign, transfer, or delegate these Terms or its rights and obligations at any time, subject to applicable law.

11.5. No Agency. You and Andrea’s Angels are independent parties. These Terms do not create any agency, partnership, joint venture, employment, franchise, fiduciary, client, patient, caregiver, healthcare provider, payer-beneficiary, insurer-insured, or other similar relationship between you and Andrea’s Angels.

11.6. Survival. Any provisions of these Terms that by their nature should survive termination or expiration will survive, including provisions regarding ownership, intellectual property, User Submissions, Feedback, testimonials, disclaimers, indemnity, limitation of liability, governing law, dispute resolution, and interpretation.

11.7. Language. These Terms may be made available in more than one language. To the extent permitted by applicable law, the version designated by Andrea’s Angels as controlling will govern. Any translation is provided for convenience only.

11.8. Contact Us. If you have questions about these Terms or the Site, you may contact Andrea’s Angels, Inc. at: Denver area: 10465 Melody Dr, Suite 123, Northglenn, CO 80234; telephone: 720-949-1361; Northern Colorado area: 3483 W 10th St., Suite B, Greeley, CO 80634; telephone: 970-352-4124; email: info@andreasangelsinc.com. For home care, brain injury services, IHSS, HCBS, ILST, TCS, personal care, homemaker, respite, relative-care, payment, eligibility, Medicaid, privacy, employment, media, applicant, or other inquiries, please use the relevant contact form or contact channel made available on the Site. Do not use these contact methods for emergencies. For emergencies, call 911 or go to the nearest emergency room.